General FAQ:
1. What are the Uther3D services?
Uther3D (U3D) is a third party service provider in Utherverse, therefore you need to be a member of Utherverse to use this service. If you are not yet a member, you can sign up here. Here at Uther3D, we provide tools and services to enhance your virtual experience. We currently offer the following:
- Fashion Catalog A clothing catalog for Utherverse members that goes above and beyond the in-game catalog. Our Fashion catalog allows you to sell and/or purchase items that contain non-standard meshes, or non-standard mesh slots. There are far fewer restrictions on our Uther3D system than on the current Utherverse Clothing System.
- Advanced Avatar Editor A super useful tool that can be utilized to move items to other layers, slots, etc. Want your makeup on tattoo layer? Perhaps you need to reassign your wings to the glasses slot in order to wear longer hair? The Advanced Avatar Editor makes it as simple as clicking a button or two.
- Prop Catalog A catalog to browse and purchase custom prop textures for use in your Utherverse virtual properties. The prop catalog offers an automated purchase system for props that is not currently available within the Utherverse website.
- Property Catalog Finally an online catalog for showcasing properties for sale within the Verse. All properties are listed with multiple images, decorator contact info, and a link to tour the property in 3D - take a full in-depth tour to help you make your purchase decision.
2. Why should I use Uther3D services?
UV staff are busy bees these days. There are a lot of things that they would like to do that simply get pushed to the back burner due to time and resource limitations. We try to pick up and make those things possible. While some ideas may simply be beyond our reach as a 3rd party service, other ideas can be brought into existence with enough innovative thinking and a bit of hard work. Since Uther3D staff is made up of regular Utherverse users, we strive to provide features and options that we, as users, would like to see available in the virtual world.
3. What are the General Rules for using your services?
You can find the General Rules here. By using the Uther3D service, you agree to abide by our General Rules.
4. How do I deposit rays into my Uther3D account?
- Click here to open the Uther3D profile page.
- In the Message Center area, click on SEND ME FUNDS. You may enter any amount you want and the rays will be stored in your Uther3D Unused Balance.
IMPORTANT: Rays will be credited to the user account they were received from. Please make sure you are logged into the correct Utherverse profile before adding funds to your Uther3D account.
Automatic Syncing: Please allow up to 5 minutes for our system to synchronize with Utherverse for your rays to show up in your Uther3D Unused Balance.
Manual Syncing: If the automatic syncing takes too long, you can manually claim your transaction using your Utherverse Transaction ID.
To find your Utherverse transaction ID, look under Transaction History:
Enter your Transaction ID number in the claim funds box on the Account Options page. 
IMPORTANT: Always save your Trans ID for any payment you made to Uther3D. If there is any lost funds, we can only help you look it up if we have the numbers.
5. How does my Uther3D account work?
Each Uther3D account ties to ONLY ONE of your UV accounts under same username/memberID. A Uther3D account can't exist without a valid Utherverse account. It works like this:
UV account A <--> Uther3D account A
UV account B <--> Uther3D account B
If your Utherverse account is canceled, your Uther3D account will be closed as well.
6. Can I deposit rays for my Uther3D account (username A) from my second UV account (username B)?
No. The system does not work that way. Rays can only be credited to the user account they were received from.
7. How do I withdraw rays from my Uther3D balance to my UV account?
You can withdraw your rays from your Uther3D Available Balance to your Utherverse account one time per day by clicking the "Withdraw" button found on your Account Options page.
8. I just changed my UV username that I used to register in Uther3D, how will that affect my Uther3D account?
Your Uther3D username will follow the change of your UV username automatically, as we record your account with your memberID, not with the name letters. If you don't see the name change on your Uther3D account, try to log out and log back in. If the issue still exists, please contact U3D Support.
9. My UV account that I use to register in Uther3D is cancelled, can I transfer my old Uther3D account into a new Uther3D account?
No. If your Utherverse account is cancelled, your Uther3D account is synchronously closed as well.
10. The search shows up "can't find the profile you are looking for". How can I find you?
This is a known bug in Utherverse social profile. Make sure your settings are set for unrated content (all content is allowed) as well as to show your profile on adult sites. You can click here to find the payment page directly.
Fashion Catalogue & My Wardrobe FAQ:
My Textures & My Catalog Entries FAQ:16. What are the General Rules to submit custom textures?
You can read General Rules on texture submission here.
17. How do I make custom textures?
There are many tutorials available in the Utherverse forums to help you get started. Click Here and scroll down to the "Clothing Design and Tutorials" section to start learning.
18. How do I submit a texture?
- First, read ourGeneral Rules on Texture Submission beforehand. Violation of our rules may result in your Uther3D membership being revoked, warned/banned from the service, and any paid subscription or upload fees will NOT be refunded.
- Go to Submit New Texture where you can browse and upload the file from your computer. You can toggle between browse and submit for multiple texture uploads without specifying the color and description at the moment.
- After you click submit, you may choose whether you are uploading for temporary testing(texture only available for 1 hour) or for final approval (for permanent hosting).
- Color and description is optional to be filled and they are for organizing purpose. You can modify them later in My Textures list.
- It cost 1 ray per texture submission. All submitted textures will be uploaded instantly.
19. My uploaded texture shows up pink/white inside Utherverse, how do I fix this?
First of all, please check your texture status in My Textures, if it is marked or deleted, it will show up pink inworld. Contact U3D Support if you find your texture status in error.
If your texture status looks OK but you still see the texture as pink/white, it is usually a Utherverse cache issue because your texture name is named exactly the same with your testing texture. The best way to avoid this is to always name your texture differently for the permanent hosting. To fix this issue, you need to clear your Utherverse cache folder. The simplest way to do so is to click the Repair button on the load screen of your Utherverse client.
If the issue still exists, contact U3D Support for personal assistance.
20. What are the General Rules for creating a catalogue entry?
You can read General Rules on creating a new catalog entry here.
21. How do I make a catalogue entry?
- Note that any textures you wish to use in your catalog entry must first be uploaded via the Texture Upload Page.
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From the main menu, click the Submit Catalogue Entry button in the Fashion dropdown menu.
- Enter the name of the outfit, add a catalog picture, and select the avatar style and gender of your entry.
- Click Submit and your catalog entry will be added to your Offline Catalog Entries.
- You will then be able to assign textures, meshes, upload additional images, and provide additional information before publishing.
22. How can I gift an item I designed to a user/friend?
You can gift your outfit(s) from the My Catalog Entries page, under the listed entries, by clicking on the gift box icon.
You can only gift an outfit that has a price tag on it and is currently online in the Catalogue.
Copyright & Trademark Related Questions in Uther3D:23. Why can't I upload a copyrighted or trademarked item through Uther3D?
Copyright and Trademark are Intellectual Property (IP) in which the owner is granted exclusive rights on their registered item. Which means, not only can you not use these items to gain monetary income, you are simply not allowed to use it in any way without explicit permission from the owner. Therefore, we enact the policy to reject all Copyright and Trademark items all together in our General Rules, actively check up the current textures we have in the server, and receive notice-and-takedown from user reports.
For current designers with items in question, you can overlay the current design with one that does not violate the rules. If you're unsure if the logo you're using is trademarked or copyrighted, you can look up their status on:
Trademark item search --> http://tess2.uspto.gov/
Copyright item serach --> http://www.copyright.gov/
24. Does that mean I can't make a costume based on a real life famous character for my avatar?
A costume cannot be copyrighted, therefore you can replicate a costume from a real life character. However, these costumes often come with a logo representing the character (i.e S for Superman). These logos are usually copyrighted, and you need to remove them from the texture to be approved.
25. Another designer created a texture that is similar to my design. Can you help me claim my originality and remove the imitations from the catalog?
Like costumes, there is no such thing as copyrighting a "style" in the fashion industry. Since 1941, the Fashion Originators’ Guild tried registering designs and refusing to sell to retailers who dealt in copies. The Federal Trade Commission, however, said that was a no-no. The court dismissed it because style and apparel design are too utilitarian to qualify for copyright protection. That being said, unless it is a direct copy of your original texture file, Uther3D will not pursue such cases.
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